Privacy Policy

1Who We Are

In this Privacy Policy, "x222", "we", "us", and "our" refers to the operator of the x222 online gaming platform accessible at x222.one. x222 is the data controller for personal data collected through the Platform. For the purposes of this Policy, "Platform" means the x222 website and all services, features, and games available therein.

We take our obligations as a data controller seriously. This Policy is intended to be clear and readable, not deliberately obscure. If you have any questions after reading it, please contact us through the channels set out in Section 13.

2Data We Collect

x222 collects personal data in the following categories:

x222 does not collect any special categories of personal data (such as health information, religious beliefs, or biometric data) unless expressly required for regulatory compliance and only with your explicit consent.

3How We Use Your Data

x222 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your x222 Account, verify your identity, and process your login and account settings changes.
• Service Delivery: To process deposits, withdrawals, and PKR transactions; to credit winnings; and to enable participation in all games and betting markets on the Platform.
• Regulatory Compliance: To conduct Know Your Customer (KYC) verification, comply with anti-money laundering (AML) obligations, and respond to lawful requests from competent authorities.
• Responsible Gaming: To monitor account activity for signs of problem gambling behaviour, to enforce deposit and loss limits you have set, and to action self-exclusion requests promptly.
• Customer Support: To respond to your queries, resolve disputes, and investigate complaints submitted via live chat or email to x222.
• Security & Fraud Prevention: To detect and prevent fraudulent activity, multi-accounting, and abuse of the x222 Platform or its promotional offers.
• Marketing Communications: To send you promotional offers, bonus notifications, and Platform updates by email, where you have provided consent or where a legitimate interest applies. You may opt out of marketing communications at any time through your account settings.
• Platform Improvement: To analyse usage patterns, game performance, and cashier flows in order to improve the x222 Platform experience.

4Legal Basis for Processing

x222 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil x222's obligations to you under the Terms & Conditions, including account operation, game participation, and payment processing.
• Legal Obligation: Processing required to comply with applicable regulatory requirements, including AML and KYC obligations.
• Legitimate Interests: Processing carried out for x222's legitimate business interests, including fraud prevention, Platform security, and service improvement, where those interests are not overridden by your rights and freedoms.
• Consent: Processing based on your explicit consent, including marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5Payment Data & PKR Transactions

x222 processes payment data – including JazzCash account references, Easypaisa mobile wallet identifiers, bank account details for HBL, UBL, Meezan Bank, and Bank Alfalah transfers, and card details for Visa and Mastercard transactions – exclusively for the purpose of processing your deposits and withdrawals in PKR.

Full payment card numbers are never stored by x222. Card data is tokenised by our payment processing partners at the point of entry and x222 retains only a tokenised reference sufficient to process future transactions and refunds. JazzCash and Easypaisa transaction data is retained in accordance with applicable financial record-keeping requirements.

x222 does not share your payment data with any third party except as strictly necessary for transaction processing (e.g., your payment service provider), fraud screening, or as required by applicable law. Third-party payment processors engaged by x222 are contractually obligated to maintain appropriate security standards.

6Cookies & Tracking Technologies

The x222 Platform uses cookies and similar tracking technologies to operate core Platform functions, maintain your login session, remember your preferences, and analyse Platform usage. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function. These cannot be disabled without breaking core features such as login sessions and the cashier. No consent is required for these cookies.
• Functional Cookies: Remember your language preferences, game layout settings, and other personalisation choices to improve your experience on the x222 Platform.
• Analytics Cookies: Used to understand how Players use the Platform – which games are most popular, where users encounter friction in the deposit flow, and similar aggregated metrics. These are not linked to individually identifiable data.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to use the x222 Platform normally, including the login and cashier functions.

7Data Sharing & Third Parties

x222 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Your data may be shared only in the following circumstances:

• Service Providers: Third-party providers engaged to deliver services on x222's behalf, including payment processors, KYC verification providers, live casino software providers (e.g., Evolution Gaming), and customer support infrastructure. All such providers operate under data processing agreements with x222.
• Regulatory & Legal Requirements: Where x222 is required to disclose personal data to comply with applicable law, a court order, or a request from a competent regulatory or law enforcement authority.
• Business Transfers: In the event of a merger, acquisition, or transfer of x222's business, your data may be transferred as part of that transaction. x222 will notify affected Players where required by applicable law.

8Data Retention

x222 retains your personal data for as long as your Account is active and for such further period as may be required to fulfil regulatory obligations, resolve disputes, or enforce contractual rights. In practice:

• Account and identity data is retained for a minimum of five years following Account closure, in line with standard AML record-keeping requirements.
• Transaction records and PKR payment data are retained for a minimum of five years from the date of the transaction.
• Customer support communications are retained for a minimum of two years from the date of the interaction.
• Marketing consent records are retained until you withdraw consent and for one year thereafter as evidence of the consent given.

Upon expiry of the applicable retention period, x222 will securely delete or anonymise your personal data.

9Security Measures

x222 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption across all Platform connections, ensuring that data transmitted between your device and x222 servers cannot be intercepted;
• Tokenisation of payment card data by certified payment processors;
• Two-factor authentication available on all x222 Accounts to protect against unauthorised login;
• Access controls limiting internal access to personal data to authorised personnel on a need-to-know basis;
• Regular security reviews and infrastructure monitoring.

While x222 employs robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your x222 login credentials and for notifying x222 immediately of any suspected unauthorised access to your Account.

10Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by x222:

• Right of Access: You may request a copy of the personal data x222 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where x222 has no legal obligation to retain it.
• Right to Restriction: You may request that x222 restrict processing of your data in certain circumstances.
• Right to Data Portability: Where processing is based on consent or contract, you may request that your data be provided in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, please contact x222 at the details set out in Section 13. x222 will respond to verified requests within 30 days. We may need to verify your identity before processing a data rights request.

11Children & Minors

The x222 Platform is strictly for adults aged 18 and over. x222 does not knowingly collect personal data from individuals under the age of 18. If x222 becomes aware that personal data has been collected from a minor, that data will be deleted promptly and the associated Account will be closed. If you believe a minor has registered an x222 Account, please contact x222 support immediately so that appropriate action can be taken without delay.

12Changes to This Policy

x222 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. Where changes are material, x222 will notify registered Players via email or a Platform notification prior to the revised Policy taking effect. The most current version of this Privacy Policy is always available at x222.one/privacy-policy. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.

13Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or x222's data practices, please contact us through the following channels:

• Live Chat: Available 24/7 from within your x222 account – recommended for urgent matters.
• Email: [email protected] (plain text only – not a clickable link; please copy and paste into your email client).

x222 aims to acknowledge all privacy-related written requests within 48 hours and to resolve them within 30 days of receipt.